Cancellation policy

At Link Dune, we understand that circumstances may change and you may need to cancel a service. You may request a cancellation at any time by contacting our team via email or through the contact page.

Please note that cancellation requests must be submitted at least 7 business days before the next billing cycle to avoid being charged for the upcoming period.

How to request a cancellation

To cancel your service, please follow the steps below:

• Send an email to info@linkdune.com with your account details and the subject line "Cancellation Request".
• Alternatively, reach out via our Contact page with the same information.
• Our team will acknowledge your request within 2 business days and process it accordingly.

Refund eligibility

Refunds are available under the following conditions:

• If you cancel within 7 days of your initial purchase or subscription start date, you are eligible for a full refund.
• If work has already commenced on your project, a partial refund may be issued based on the percentage of work completed.
• No refunds will be issued for services that have been fully delivered or for cancellations made after 7 days of the billing cycle.

Non-refundable items

The following are not eligible for refunds:

• Custom services or projects where deliverables have been partially or fully completed.
• Third-party costs incurred on your behalf (e.g., domain registrations, premium tool subscriptions, ad spend).
• Setup fees or one-time onboarding charges.

Refund processing

Once a refund is approved, it will be processed within 7–10 business days. The refund will be credited back to the original payment method used during the purchase.

If you do not receive your refund within the expected timeframe, please contact us at info@linkdune.com for assistance.

Changes to this policy

Link Dune reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

Contact

Click here to contact us regarding this Cancellation & Refund Policy or other related issues. You can also send us an e-mail on: info@linkdune.com